Zoho Desk is a cloud-based help desk that is popular with enterprise IT teams looking for a. 9 ( 221 reviews) Compare. Hiver. A cloud-based IT ticketing system can help MSPs maximize their time, troubleshoot accurately, and meet the customer service demands of businesses. For using Stripe. Brown Paper Tickets. Planning Pod is online event booking software that streamlines how you manage venue room & space bookings plus leads, billings and much more. It’s truly an all-in-one ticketing point of sale. They can help you establish a domain's data requirements so you can create apps that support each other. and budget-friendly event ticketing software. Freshdesk. 26/ticket): includes offline payments, event organizers contact section, and customizable checkout form; Pay as you go ($0. Weezevent is a cloud-based event registration and ticketing management software that enables event organizers to create online tickets, manage marketing campaigns, validate attendees' entries, and process payments in a centralized platform. You want to provide the best service possible to make them happy, keep them coming back, and maybe even recommend you to their friends. Set your own fees and own your data with the accesso ShoWare ticketing suite, a PCI-certified cloud-based ticketing system. 4. TicketPeak is a cloud-based ticketing system that automates the ticket selling and registration process for event organizers. Happyfox is an online ticketing system that encourages smart workload management. Box office software is an end-to-end event management solution that facilitates ticketing, sales, and attendee list management for live events. Provide Support Offsite. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on the market. TicketPeak allows customers to purchase tickets online via any mobile platform or a desktop computer. Ticketleap is an online ticket sales and event marketing company based in Wexford, Pennsylvania, in the United States. Best for: medium-sized enterprises looking for a simple, all-in-one customer ticketing system solution. Freshservice is one of the popular cloud-based platforms for customer support and provides all-size clients with good support service. IT ticket software is a tool to track employee requests submitted live or even walk-ins. Works perfect for conferences, webinars, virtual events, fundraisers, classes, & sports events. 4. 28 per user per month. Top 11 Freshdesk Alternatives for 2023 (Ranked & Rated) 5. (ITSM) system is a cloud-based platform that helps teams manage incidents, tasks, and processes. Top 11 Freshdesk Alternatives for 2023 (Ranked & Rated) 5. FreshDesk has knowledge base publishing, team collaboration tools, email and social ticketing, and rule-based ticket routing. This allows you to attract promoters to your platform by charging a smaller booking fee than some of the industry-leading ticketing platforms. NinjaOne. Above all, it gives you a complete picture of each customer, so you can offer the right support. Nonetheless, PurplePass continues to provide event ticketing systems to many happy clients. 1. The software can also manage special events. Yes: $8/user/month for annual billing. The Pro plan. Spiceworks is a free, cloud-based helpdesk ticketing system that provides businesses with a range of tools and features for managing customer support requests. Save time. Eventzilla is a versatile and cost-effective event ticketing software that gives organizers the flexibility to create, promote, and manage events of all types and sizes. Zoho Backstage is a cloud-based event management software that helps businesses plan and organize conferences or virtual meetups, handle registrations, track ticket sales and process payments. Cloud-based ticketing systems provide scalability, lower maintenance costs, and improved security. Beautifully simple cloud based event management software. ProProfs’ help desk is great for both customer support and IT teams alike. Most platforms charge a flat fee per ticket plus a percentage of the ticket price. Start a 21-day free trial. RegFox is one of the cloud-based ticketing platforms with lowest fees specifically designed for managing registrations for racing events. Failure to use a ticketing system may result in varying response times. In IT, where we are often dealing with events of competing priorities, triage and priority become extremely important. HappyFox is a cloud-based CRM that provides help desk ticketing solutions for different industries and company sizes. Add to Compare. The ticketing system software boasts several features, including custom ticket queues, ticket tagging and sorting by category, and self-service options—like knowledge base articles and FAQs. Sell event tickets online seamlessly!. Your ticketing software can convert support requests from various sources into tickets, including email, phone, chat, apps, and social media. For instance, cloud-based venue management solutions can come with per location/event-based pricing, per ticket/seat pricing, and custom pricing. Enterprise buyers (1,000+ employees): These buyers are usually looking for a full-suite helpdesk ticketing system that comes with advanced functionality, such as the ability to add custom fields to tickets. ; Customizability: It’s customizable to suit your team structures. Built using PHP language and as well as MySQL database. ☁ Website ticketspice. When you move up from Remedy on-premises to BMC Helix ITSM you gain: Predictive service management through auto-classification, assignment, and routing of incidents. We also considered whether the. Salesforce ensures your customer remains happy with its AI-powered support service. Free help desk software is a cloud-based tool that can help your business track, manage, and solve customer issues and concerns. How to add Firebase to a Next. We specialize in no-cost, feature-rich ticketing solutions for venues, promoters, producers, universities, theme parks, tours, museums, casinos, theatres, film festivals, concerts,. Event Essentials is a cloud-based event management solution that enables users to manage ticket sales, donations, sponsors, vendors and volunteers for conferences, festivals, bike-runs, street fairs and many more. 3. Create different SLAs for different customers following unique business hours. 1. With this type of system, the vendor hosts the infrastructure required to run the software and customer applications. Explore Eventzilla. SysAid is a cloud-based ITSM software with incident management and service request functionality. Cloud-based systems automatically generate tickets as needed. Our white label event ticketing software lets you keep all customer data and 100% of your. By streamlining customer support, ticketing systems help teams resolve issues quickly, keep track of customer needs, and improve feedback collection. Ticketbud is an online ticketing, registration and event management platform for event organizers. Key ticketing features:-Customer support available in 53 different languages-Knowledge base with advanced search functionalities available-Custom fields for. Zoho Backstage offers a variety of. Stream live webcam floor views. Creating and managing events, tickets, donations. InvGate Service Desk is the all-in-one solution to streamline your IT operations. It is the system of integrated solutions that allows running a ticketing campaign in a cloud-based space and ensures optimal processes for online ticket sales. A trouble ticket system is a specialized software designed to manage and maintain customer inquiries. With over 600 installations in theatres, concert venues, sports. Freshservice is one of the popular cloud-based platforms for customer support and provides all-size clients with good support service. It’s secure and as well as scalable, as it uses the LAMP stack. Zendesk — Zendesk Offers Top-Rated, All-in-One Customer Service Software. Our box office ticketing system includes over 70 standard reports with filters for date ranges, single or multiple events and more. ) through a shared inbox. It allows end users to perform a variety of IT-related tasks or interactions: submitting and checking the status of incidents, viewing IT announcements, and contacting IT via chat. Cloud-based and available wherever there's an internet connection, Timely augments your in-person, virtual and hybrid events with the power of the cloud. The system is capable to deal with the multi-company web along with multi. Combine ITSM with other products and apps to create a powerhouse technology platform. In-product chats with our dedicated. Ticketing services are restricted in the smart-card-based systems [], which rely on contacting and contact-less smart cards as the medium. The adoption of a cloud based IT ticketing solution depends on the user experience it provides. Sell more tickets with our Facebook Official Events integration, social discounts for fans & more. 50 USD per ticket; Call Center Fee: $3. Create rules for ticket routing and manage tasks between multiple departments. From bookings to. 99 per ticket, you'll save thousands, while offering a seamlessly simple ticketing experience. EventEngage: 5: Web-Based: Manage and Market in-person, virtual or hybrid events. 3. Eventzilla is a leading cloud-based event registration & marketing platform for in-person, hybrid and virtual. No setup time or installation required. Cvent is another major player in the event management space, known for its robust feature set. 5% + $1. Visit Website. Front is a ticketing system that enables teams to manage just about any channel (email, social, SMS, live chat, etc. Der Salesforce Service Cloud ist ihr Ticketing-System, das auf Einsatzszenarien wie Kundenservice, Außendienst, Selbstservice und Mitarbeiterservice (HR-Teams, IT-Teams usw. Cloud-based ticket sales. Get an event planning software, system, or platform to manage your online event for business needs. Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. 59 per ticket sold Custom – Pricing not mentioned Customer Reviews: G2 gave it a 4. We provide event based CRM, online payments, proposal and contract management, online contract signatures, BEO's, calendar, multi-location and room scheduling, staff scheduling, documents, ticket sales and lead tracking. Pricing of Vision Helpdesk Ticketing Tools: Pricing of Vision Helpdesk ticket management system starts from ₹894. The cloud based event management software is the best event planning software for event planners and marketers who value a variety of features, design capabilities, reliable customer assistance, continuous improvements, and a great deal of available resources. Read more. Companies are migrating from a. Read more about Seatlab. com. The user can track, monitor and manage. Eventbrite. The ticket is shared between both the rep and the customer and logs their. Manage walk-ins and online bookings. Rule-based ticketing; Cons. Raiseaticket – Web-based helpdesk software has been offering top customer care in sectors like logistics, aviation, enterprise, technology, and government. From ticket creation and payment processing to ticket delivery and check-in, a ticketing system should handle the entire sale process with limited technical knowledge required from the event planner. TicketPeak allows customers to purchase tickets online via any mobile platform or a desktop computer. Hybrid Events. Incident and change management solutions are well defined in the system. This is where event registration software can help: These solutions automate the registration process by allowing users to perform actions such as self-registering through a cloud-based interface and checking in through kiosks or bar-code scanners. Ticket Tailor is a registration platform that helps businesses improve ticketing and waitlisting processes. With the Service Hub, all conversations, tickets, and contact details are consolidated in one place, making it easy for support agents to handle customer inquiries. From onsite kiosks, event apps, payment and invoicing tools to instant analytics, you’ll have all the tools to deliver exceptional events. Thereby, the inbound traffic to all of the event websites is evenly partition. FrontRunners 2023. Also, IT ticketing systems can track assets, software licenses, requests for change (RFCs) and other. 1. It’s a cost-effective solution for enterprises, SMEs, and startups. An event ticketing system is a complete platform that comes with features focused on ticket selling, as well as marketing, management and analytics. NFL Sunday Ticket; All Streaming Video; Streaming Music. Your agents should know a ticket’s status at a glance. visit website. Samanage is on a single, always new instance of software. 50 USD per ticket; Best for: small to large venues, promoters, and event organizers Your Complete Ticketing Solution. This includes both the remote monitoring and management tools (RMM) used by technicians in day-to-day support operations and professional services automation. $20. Both use cases can utilize the platforms to offer multichannel support across email, phone, live chat, and a help center. 2. Bitpod is all in one solution to host events and sell tickets. Raiseaticket is a 100% free cloud based helpdesk for customer service and support. Explore Eventzilla. Cvent’s event management solution includes attendee management features, providing tools for registration, check. Features. 26/ticket): includes offline payments, event organizers contact section, and customizable checkout form; Pay as you go ($0. SolarWinds Security Event Manager (FREE TRIAL) One of the most competitive SIEM tools on the market with a wide range of log management features. It gives you two options – either you can use their cloud solution at affordable pricing or host it directly on your own server. OXYNADE frees you from the day-to-day hassle of managing your ticketing system, so you can focus on your business, your customers, and creating unforgettable events. This system comes with clear views to help your employees to visualize and understand their current workloads. GEVME provides a suite of tools for. With over 600 installations in theatres, concert venues, sports arenas, casinos, fairs and attractions around the world, the accesso ShoWare platform is a proven success. WildApricot is a cloud-based membership management system used by business and trade associations, chambers of commerce, nonprofits, charities, clubs and community. In order to build an event ticketing application that leverages the benefits of blockchain, there are certain considerations. receive at least one alternate request for an event and storing the alternative request and allocate events to a user based on the. Eventzilla is a leading cloud-based event registration & marketing platform for in-person, hybrid and virtual events. This free ticketing system, web-based and centralized, ensures everything you need is always at your fingertips. It is primarily tailored for concert organizers, camps, plays, sports, classes, and gatherings and supports multi-level ticketing. Tenable Network Security offers a flexible solution that not only provides incident notification and alerting, but also integration with service desk and ticketing systems for tracking by appropriate response and remediation teams. If a tool's pricing is based on a "per user" model, these buyers should ask if event attendees are counted as users. Its incident management platform for IT service teams includes incident logging, notification and. VBO Tickets offers a powerful all-in-one cloud-based ticketing system that allows organizations to manage events, tickets, and patrons online. You can create tickets for events that last for multiple days by making one event page instead of creating individual ones. Engaging and interactive online experiences. Personal use costs start at $19 monthly, and business & Profit costs $39. When you move up from Remedy on-premises to BMC Helix ITSM you gain: Predictive service management through auto-classification, assignment, and routing of incidents. Meet the new standard for a cloud-based ticketing system. Pricing: Free limited plan; paid plans start at $5 per user per month. To address these issues, several publications and projects have proposed using blockchain technology to enable digital trust and ticket verifiability and thus to improve event. With over 600 installations in theatres, concert venues, sports arenas, casinos, fairs and attractions around the world, the accesso ShoWare platform is a proven success. Webinars. They launched a help desk ticketing system in 2016 that integrates with many apps developed by Zoho. Customize a branded registration web page. Software. Pricing: Box Office Fee: $0. AzureDesk is a cloud-based help desk and ticketing management solution for businesses of all sizes. In this paper, idea of developing a system - online event ticketing- is presented along with practical solutions to some of the biggest issue - security. Needs Upgrade. SysAid’s Self-Service Portal gives your ticketing system greater reach. Operations. Boost your event’s and brand’s visibility with powerful customizability. 9 ( 221 reviews) Compare. offering ticketing, e-commerce, event booking, inventory management, reporting tools. Customer self-service. Hytix offers an exceptionally seamless and easy event ticketing system through an. Cloud or OnPrem options, 24x7 Support. For example, if ticket sales are slower than expected, organizers can adjust their marketing strategy to boost sales before the event. SSL encryption for cloud-based ticketing solutions; IP restrictions to prevent unwanted persons from gaining control of your backend; 9. Cvent Event Management. A cloud based event ticketing platform allows us to automatically scale up servers as needed when larger spikes in traffic occur. Watch on. 59 booking fee per ticket sold. One of the notable features of Jitbit is the two-way email help desk ticketing system. Ticketing System, Knowledgebase, Help Desk Software, Security. It’s a free ticketing system for free events. Beautifully simple cloud based event management software. Ease of use: It’s easy to set up and offers an intuitive user experience. Deskpro excels as a solution for multiple teams to. Free demo available: Starts at $599/month. Its user-friendly interface and customizable registration forms make it a top choice. AllEvents Provides Ticketing For All Kinds Of Events. Reserved seating or general admission, our robust platform means venues learn one easy system to manage ticketing and. Its features include event registration and management, automated emails, online ticketing, donation collection, a website builder, promotional tools, a mobile app that allows attendees to connect with each other, and. Event management software also offer top-notch customer support, giving event planners the assistance they require to successfully plan and carry out their events. Happyfox is an online ticketing system that encourages smart workload management. Seatedly is a white-label, ticketing software designed to help businesses, arenas & stadiums manage seat reservations, payments, pricing, & booking fees all on one platform. TicketPeak is a cloud-based ticketing system that automates the ticket selling and registration process for event organizers. Our definition. Trial our events software. Hubilo. A cloud based event ticketing platform allows us to automatically scale up servers as needed when larger spikes in traffic occur. This guide can help potential buyers find the best registration system for their. It keeps a good track of all client queries thereby increasing the client’s productivity. First, a user sends a message describing the issue they're having. TicketPeak allows customers to purchase tickets online via any mobile platform or a desktop computer. API offers data input from external sources which can be used to define the initial set up. Seatlab is a white-label, cloud-based ticketing software designed to help businesses, arenas, and stadiums manage seat reservations, payments, pricing, and booking fees all on one platform. Our event ticketing system supports all kinds of events of all sizes. BMC Helix ITSM is a powerful, people-centric solution that exploits emerging technologies such as AI and machine learning. Salesforce ist bekannt für sein Produkt zur Kundenbeziehungsverwaltung (CRM), bietet aber auch mehrere andere kundenorientierte Tools. Tix provides a customer-facing ticket sales page, as well as inventory controls, invoicing and financial. From bookings to. Through one unified system, organizers can sell tickets, track sales in real time and get people talking via social media about events before they happen. At their ticketing platforms with the lowest fees level, they charge only a small fee of 99¢ per ticket. TicketPeak. Our solution gives you the ability to sell directly on your website without patrons ever leaving, through our securely embedded white label plugin. Why InvGate Service Desk is the best helpdesk and ticketing system (5-minute DEMO) Watch on. Cvent Event Management. Rather than staff a call center full of help desk resources or rely on emails to help resolve issues, most organizations implement a ticketing system to keep IT in the know and on the job. 5 (567) 2023 Capterra Shortlist™. They launched a help desk ticketing system in 2016 that integrates with many apps developed by Zoho. This includes all the processes and activities to design, create, deliver, and support IT services. Help Scout. TicketLeap Case Study. A Google ticketing system ensures that every incoming request is immediately assigned to a staff member. A ticket system without categories leads to chaos, confusion, and inefficiency. Some key features include: Custom ticket options - branded tickets, wristbands, passes, badges, etc. TicketPeak is a cloud-based ticketing system that automates the ticket selling and registration process for event organizers. A cloud-based IT ticketing system can help MSPs maximize their time, troubleshoot accurately, and meet the customer service demands of businesses. Set your own fees and own your data with the accesso ShoWare ticketing suite, a PCI-certified cloud-based ticketing system. monday. Rather than confusing you with a multitude of options,. Pricing: Standard $14, Professional $23, Enterprise $40 per agent/month. Help Scout is an easy-to-use customer service ticketing system that can help your team get started in no time. Electronic ticketing. They are not using a composer-based system for dependency management. Seamlessly manage your walk-in guests, and guests that have already booked online, all through the one easy-to-use POS interface. Eventzilla is a leading cloud-based event registration & marketing platform for in-person and virtual events. Read Event Avenue Reviews . It can be used to track alerts from failing hardware or software. Pricing: 99¢ fee per paid ticket plus 2. With 10,000+ users in 13 countries. The web-based ticketing system, Faveo, is easy to install and use. You can use it to track the issue to its resolution whether you are the customer, partner, service agent, manager, or even the CEO. With Help Scout’s 15-day free ticketing software trial, service agents can take full advantage of Help Scout’s robust feature set. Image source. they turned to Softjourn’s industry experts to analyze their project goals and create designs for a blockchain-based ticketing system tailored to their requirements. Increased revenue. Cloud-Based Ticketing POS for Better Management Have all your ticket sales, inventory, and customer data all in the cloud and automatically backed up for safety. 1. Infinitely scalable & customisable, Seatlab offers you complete control of your ticketing eco-system. Eventzilla is a leading cloud-based event registration & marketing platform for in-person, hybrid and virtual. It caters to performing arts, film festivals, music festivals, cinema and art houses, universities and colleges, garden, tour operators and regional ticketing providers. EVS7. We researched the best ticketing systems based on price, ease of use, automated ticket creating and sorting, and integration with third-party marketing systems. Read more about Xola. 1. Create VIP tickets,. TicketSpice is web-based ticketing and event management software. 4. 25 USD per ticket; Online Fee: $1. Find the best event management software with reviews. 3. RSVPify is a cloud-based event management solution designed to help organizations manage invitations, ticketing, guest lists, attendees, and more. The platform comes with a seating chart builder, which enables users to create seating plans from accepted invitations using a drag-and-drop interface. Get to done faster with purpose-built templates and time-saving tools like ticket views, approval workflows, and automation – all out-of-the-box. From ticket creation and payment processing to ticket delivery and check-in, a ticketing system should handle the entire sale process with limited technical knowledge required from the event planner. Best Online Event Ticketing Software. RSVPify is a cloud-based event management solution designed to help organizations manage invitations, ticketing, guest lists, attendees, and more. Purplepass is a cloud-based ticketing and event management solution suitable for small to midsize event organizers. Ticketing System. [] into those that used smart cards and those that didn’t. Read more. IT helpdesk ticketing system best practices. All you need to create one event, two experiences. It is loaded with intuitive tools to support event-related tasks, from advertising, ticketing, registration, and payment to post-event activities. Agile Ticketing is a cloud-based event ticketing solution. 8) Raiseaticket. 00–$1. 50% in Event Management Software. With the Cloudant solution and the IBM Cloud, The Ticket Fairy can sign up organizers, create an event and publish it in less than 10 minutes. It is praised by event organizers and attendees likewise, mostly for being easy and uncomplicated to use. Available. Read more. Ticket routing, tags, and categories. Cloud-based & Open API: Family get-together as well as a larger corporate conference. We provide event based CRM, online payments, proposal and contract management, online contract signatures, BEO's, calendar, multi-location and room scheduling, staff scheduling, documents, ticket sales and lead tracking. Bantuan teknik selama 24/7. A cloud-based or SaaS-based help desk software is a help desk tool that is hosted and delivered over the internet, a. Cloud or OnPrem options, 24x7 Support. We also considered whether the systems were cloud-based, offered detailed reporting and analytics, and offered support for a variety of communications channels, such as online chat. And by “ticket management”, we mean that you can confidently rely on it when it comes to ticket escalation, routing, and assignment. We’ve compiled a list of the top 13 options to help our readers choose the best product for their businesses. It manages seat availability, handles payment gateways, and provides a platform for bus operators to keep their bus schedules and routes current. Freshdesk’s AI, called Freddy, is intelligent enough to recommend the most fitting solution articles to your agents for faster resolution. Trello is a simple project management tool that’s perfect to use as event planner software. Category Focus. A ticketing system works by first creating a document, or "ticket," that records the interactions on a support or service case. 5% of businesses move to gain better visibility with the ability to assign, prioritize and track tickets in one place. Neon CRM Neon Websites. 79. Automation Automate follow-ups, escalations, and other tasks using specific time and event-based triggers to perform any action of your choice. It offers a host of features such as participant registration and ticketing, abstract submission and reviewing, scheduling, and online event management. What is a Ticketing System? Ticketing system software is designed to organize, manage, and facilitate the swift resolution of issues and requests reported by users or customers. Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to plan, promote, and produce live experiences. Ticketing software simplifies customer support, but that’s not the only reason to invest in a ticketing system. Spiceworks claims to be the only provider in this sector to provide cloud-based and on-premise versions of their help desk ticketing system, both of which are entirely free. The Spiceworks Cloud Help Desk is a 100-percent free ticket system that gives IT professionals a cloud-based platform to monitor and manage customer support. Their pricing starts from $40 per month for the standard level package and increases for. Tix is a leading provider of ticketing solutions for integrated box office and online ticket sales software and services for entertainment and sporting events. ROLLER is a cloud-based venue management platform for attractions, entertainment & leisure venues. Gateway Ticketing Systems has worked with the world's top theme parks, zoos, aquariums, museums & other attractions. The core concept of ITSM is the belief that IT should be delivered as a service. Cloud-based & Open API: Family get-together as well as a larger corporate conference. Bitpod is all in one solution to host events and sell tickets. While Eventbrite is known as the best cloud-based ticketing platform, with a 61% market share in the event management industry, Event Espresso, a WordPress plugin, listed as one of the top five Eventbrite competitors for “event management” on Datanyze. Calendesk is a compact event management & booking solution. You can list multiple events on the same booking page. Yapsody is an efficient event ticketing platform that creates a seamless experience for event presenters and attendees. The ticketing system software boasts several features, including custom ticket queues, ticket tagging and sorting by category, and self-service options—like knowledge base articles and FAQs. Hubilo is an emerging name in the event management industry, gaining recognition for its virtual event features. HappyFox Help Desk Ticketing System. Here are seven additional benefits. Create a Firebase project once you. Fully integrated, ensuring your lines are flowing. Due to a limited budget and lack of ticketing software, they sought a comprehensive online reservation system. An event ticketing system is a complete platform that comes with features focused on ticket selling, as well as marketing, management and analytics. A Versatile Ticketing POS Software. With our white label event ticketing software, you pay the lowest fees in the industry per ticket sold. Pricing: Box Office Fee: $0. SolarWinds Service Desk (formerly Samanage) is a cloud-based, multi-tenant IT service desk and asset management software for IT and enterprise service management. 4. Set your own fees and own your data with the accesso ShoWare ticketing suite, a PCI-certified cloud-based ticketing system. Etix is a web-based event ticketing software and marketing solutions company based in Raleigh, NC. 4. The ticketing system should be user-friendly for customer service representatives, managers, and administrators. The Spiceworks Cloud Help Desk is a 100-percent free ticket system that gives IT professionals a cloud-based platform to monitor and manage customer support. The third type of cloud ticketing system is called PaaS (platform as a service). Ticketing systems automatically organize and prioritize support requests in a central dashboard. k. The system works well on both PCs and mobile devices. Automate ticket bookings. It offers an array of customization, multiple choice of integrations and add-on features at your disposal. Our solution gives you the ability to sell directly on your website without patrons ever leaving, through our securely embedded white label plugin. Alibaba Cloud has launched a cloud-based ticketing system for digital ticketing at sporting events, as well as a solution to streamline the organisation of large-scale sporting events. a PCI-certified cloud-based ticketing system. Send email and SMS text message alerts when tickets are unattended or. Ticketmaster Entertainment, Inc.